FAQ

After registering for the courses, you will be contacted via WhatsApp to receive your login details. You can then log in using the email address and password you receive after registration. If you choose the website and Telegram package, you will be asked for your Telegram username to be added to the group.

You can contact us via WhatsApp to inquire about available appointments for your chosen session category before completing payment, and then confirm your booking after payment. Alternatively, you can book your session directly, and we will contact you via WhatsApp to offer you the earliest available appointment for your selected session category.

Shipping time varies depending on your location, and the expected delivery time is explained when the order is completed.

The course is only accessible online by choosing the website package. On the website, you will find all the course topics and themes, as well as a Q&A section at the bottom of each topic. The website and Telegram package includes all the features of a website subscription, and you will be added to a Telegram group containing all the course topics and themes.

Written sessions are conducted via WhatsApp, while audio or video sessions are held via Zoom.

Shipping costs vary depending on your location, and the price is shown on the order completion page.

The courses are held via our website.

Session appointments can be changed or rescheduled up to 24 hours in advance, according to our scheduling policy. Please contact us beforehand via WhatsApp. All sessions must be attended within the allotted time. Failure to attend a session without prior notice will result in the session being considered canceled and counted.

Yes, we ensure the packaging is elegant and suitable for gifting. Please specify this in the notes section when placing your order, along with the message you wish to convey, so that we can take special care with the packaging.

All courses remain yours for life.

The sessions are for adults only, and the most suitable type of session can be determined according to the beneficiary's condition and needs.

Shipping is currently available to all Gulf countries.

Unfortunately, you cannot. According to the terms and conditions, sharing the courses with anyone is prohibited, and the course fees cannot be shared either.

You can pay via:
  • Mada, Visa, or Mastercard.
  • You can also pay via Apple Pay and PayPal.
  • Installment payment options are available through Tabby and Tamara.

Permanent discounts are available for:
  • 10% for previous course participants
  • 15% for students
  • 30% for people with disabilities
Please attach proof of eligibility and contact us via WhatsApp at: 00447342905772 or via email at [email protected]

Join the

Family

  • العربية
  • English